Cancellation Instructions

*Click here for our cancellation policy.

How to cancel from your computer internet browser

  • Be sure you are logged into Momence.

  • Step 1 : Navigate to “Your Classes”.

  • Step 2: Find the class you would like to cancel and click the 3 vertical dots to the right. Choose “Cancel yourself.”

  • Step 3: Click “Yes” in the pop-up.

  • Step 4: A green confirmation indicator will pop up.

Step 1: Navigate to “Your Classes”

Step 2: Step 2: Find the class you would like to cancel and click the 3 vertical dots to the right. choose “Cancel yourself.”

Step 3: Click “Yes” in pop-up.

Step 4: A green confirmation indicator will pop up.

How to cancel from your Phone App

  • Be sure you are logged into Momence.

  • Step 1 : Navigate to “ Your Classes”.

  • Step 2: Find the class you would like to cancel and click “Cancel”

  • Step 3: Click the “Confirm cancellation” pop-up.

Step 1: Navigate to “Your Classes”

Step 2: Find the class you would like to cancel & click the “Cancel”

Step 3: Confirm by clicking “Confirm cancellation” in pop-up.